Ultimate Back Office Documentation

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Deactivating a Service

Service deactivation applies to individual services, so deactivating one service does not affect another.

  1. Start by selecting the subscriber in the main table, then going to his/her Packages tab at the bottom of the software.
  2. In the Subscribed Packages panel, expand the package that holds the service to be deactivated. Select this service and its details will appear in the tab.
  3. Click the Deactivate button, and click OK to confirm.

deactivate
NOTE:

  • If the package only contains one activated service, the package would become inactive once the service is deactivated.
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